At SHIELD IPTV, we are committed to providing high-quality streaming services. Please read our Refund Policy carefully to understand our practices regarding refunds.

1. Subscription Fees

All subscription fees are non-refundable unless otherwise required by law. By purchasing a subscription, you acknowledge that you understand and accept this policy.

2. Free 24-Hour Cancellation

If you encounter any issues with our service within the first 24 hours of your subscription, you may cancel for a full refund. To qualify for this cancellation, you must contact our support team within 24 hours of your purchase.

3. Pro-Rated Refunds

• If you wish to cancel your subscription after the first 24 hours but within 30 days, you may be eligible for a pro-rated refund based on the unused portion of your subscription.
• Refunds will not be issued for cancellations after 30 days from the date of purchase.

4. Refund Method

All refunds will be issued via Bitcoin. We do not provide cash refunds. If eligible for a refund, please provide your Bitcoin wallet address to facilitate the transaction.

5. Service Issues

If you experience technical issues with our service that prevent you from accessing the content you have paid for, please contact our support team at [email protected]. We will work to resolve the issue promptly. If we are unable to resolve the issue to your satisfaction, you may be eligible for a refund as outlined above.

6. Cancellation of Subscription

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellations will take effect at the end of your current billing period. Refunds will be processed according to the terms outlined above.

7. Changes to the Refund Policy

SHIELD IPTV reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at:

• Email: [email protected]